Your questions, answered

What’s the science behind Top It Cake Shield?

Did you know there are over 20 billion bacteria in your mouth, which reproduce every 5 hours? A study conducted by Clemson University’s food safety department found that blowing out candles on a cake can increase the amount of germs transferred to the dessert, you, and your fellow party goers by 1400%! Yuck.

You can read the full study here (and hear what inspired this brainy dad to conduct this experiment.)

How do I assemble Top It Cake Shield?

Please see our 'How To' videos on our YouTube channel - both the Round & the Rectangular can be assembled in under a minute! We hope the videos help make it easier so you can get right to celebrating! Watch Now!

Will Top It Cake Shield fit any cake?

The Top It Cake Shield comes in three shapes - Round, Rectangular, & Slice. Our round shield will fit 8-10’ cakes (exact dimensions: (10.9L x 10.9W x 6H). Our rectangular shield will fit any quarter sheet cake (exact dimensions: 14.4L x 11.4W x 5H). Our slice will fit your standard slice (exact dimensions: 7.8L x 6.66W x 5H).

Are there specific candles I need to use with Top It Cake Shield?

Top It Cake Shield’s proprietary track system fits almost all candles - from thin to thick and large to small (including large numbers & even party decorations!).  However, we recommend you steer clear of super thin candles.

Can I reuse the Top It Cake Shield?

You can, but it is recommended for single-use. Top It Cake Shield is not dishwasher safe, so, if you do re-use, make sure to hand wash with care.

Where is Top It Cake Shield made?

Top It products are exclusively made in the USA, specifically in the Sunshine State of Florida. 

What is Top It Cake Shield made from?

The Top It Cake Shield is made from Polystyrene and Polypropylene, FDA-approved hydrocarbon polymers which are food safe, flame resistant and completely eco-friendly. 

Recyclable? Any sustainability factors?

You bet! No toxic substances are used in the manufacturing of Top It Cake Shield and it is 100% recyclable.

I live outside the United States, can I still order a Top It Cake Shield?

You bet! Email info@topitcakeshield.com with your order along with the address to ship it and someone will contact you within 24 hours.

Do you have a return policy?

All items may be returned within 30 days of the shipping date in the original condition they were sent for a full refund. You are responsible for return shipping charges.

Please contact info@topitcakeshield.com to initiate a return or exchange.

Once your return has been processed, you will be refunded in the original form of payment. Please note: all returns are subject to inspection. Items that have been used, altered, or damaged are not eligible to return.

Can I get a custom Top It Cake Shield made in specialty shapes/sizes?

Great question! Email info@topitcakeshield.com for special requests and we’ll see what magic we can make!

Any other questions?

If you have any questions about Top It Cake Shield, please reach out to us at info@topitcakeshield.com.